Question 1

Do I need to create an account to book a consultation?

Accepted Answer

No. Booking is completely sign-up free. You simply choose a slot, share a few details, and you'll receive your confirmation and joining link on WhatsApp and email.

Question 2

What types of consultation are available?

Accepted Answer

Video, audio, and chat consultations from anywhere, plus in-clinic visits. You can pick whichever feels most comfortable when you book.

Question 3

Will I get a prescription after an online consult?

Accepted Answer

Where clinically appropriate, yes. Dr. Priyal issues a digital prescription in line with India's Telemedicine Practice Guidelines, delivered to you on WhatsApp and email.

Question 4

Is my period and pregnancy tracker data private?

Accepted Answer

Yes — by design. Your tracker data is stored privately on your own device. Nothing is shared unless you explicitly choose to share it during a consultation.

Question 5

How do I pay?

Accepted Answer

Payments are in INR via UPI, cards, net-banking, and wallets through a secure gateway. You'll get a receipt by email.

Question 6

Can I use this for an emergency?

Accepted Answer

No. Online consultation is not for emergencies. If you have severe pain, heavy bleeding, or any urgent symptom, please visit the nearest hospital or call your local emergency number.

Frequently asked questions

Consultations

Trackers

Payments

Emergencies

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