Question 1

Do I need to create an account to book a consultation?

Accepted Answer

No. Booking is completely sign-up free. Choose a slot, share a few details, and you'll get your confirmation on WhatsApp and email.

Question 2

What types of consultation are available?

Accepted Answer

Video, audio, and chat consultations from anywhere, plus in-clinic visits.

Question 3

Will I get a prescription after an online consult?

Accepted Answer

Where clinically appropriate, yes — a digital prescription issued per India's Telemedicine Practice Guidelines.

Question 4

Can I use this for an emergency?

Accepted Answer

No. For severe pain, heavy bleeding, or any urgent symptom, visit the nearest hospital or call your local emergency number.

Question 5

How do I pay?

Accepted Answer

In INR via UPI, cards, net-banking, and wallets through a secure gateway.

Question 6

Is my period and pregnancy tracker data private?

Accepted Answer

Yes. Tracker data is stored on your own device and shared only if you choose to during a consultation.

Frequently asked questions

Consultations