Privacy Policy
Last updated: June 2026
This Privacy Policy explains how we collect, use, store, and protect your information when you use this website and our services. We are committed to handling your data — especially sensitive health data — with care, and in line with India's Digital Personal Data Protection (DPDP) Act, 2023.
Information we collect
- Information you provide: name, contact details, and any information you share when booking a consultation or contacting us.
- Health information: details you choose to share for a consultation (symptoms, history, reports).
- Tracker data: period and pregnancy tracker entries are stored locally on your own device by default, and are not sent to us unless you explicitly choose to share them.
- Usage data: basic, privacy-respecting analytics to improve the site.
How we use your information
- To provide consultations, prescriptions, and follow-up care.
- To send appointment confirmations and reminders (with your consent).
- To respond to your enquiries and improve our services.
Your rights
Under the DPDP Act, you have the right to access, correct, and request deletion of your personal data, and to withdraw consent. To exercise these rights, contact us at care@drpriyalagarwal.com.
Data security
We use industry-standard safeguards including encryption in transit and at rest, access controls, and audit logging for sensitive records. No method of transmission is 100% secure, but we take reasonable steps to protect your data.
Sharing
We do not sell your data. We share information only with service providers necessary to deliver our services (e.g., secure payment and communication providers), under appropriate safeguards, or where required by law.
Grievance Officer
For any privacy concerns or grievances, please contact our Grievance Officer at care@drpriyalagarwal.com.
This policy is provided as a starting template and should be reviewed and finalised with qualified Indian legal counsel before the website goes live.
